• In These Conditions
    • All orders are accepted and executed on the understanding that the purchaser is bound by the following conditions of sale, which shall constitute a binding contract, except where specifically varied in writing.
    • In the event of the Customer’s order containing conditions contrary to these conditions of sale they are not accepted without written consent from the company. The word “Company” in the following means Furnish Ltd.

2.0 Orders

2.1 No order by the Customer shall form part of or constitute a Contract between the customer and the Company unless the same be accepted by the Company.

2.2 All telephone orders received or acknowledged by the Company shall be subject to these terms and Conditions.

2.3 All written orders received by the Company shall be subject to these terms and Conditions and any acceptance of any order by the Company shall be so subject unless the same shall have been varied in writing by the Company and memorandum thereof signed on behalf of the Company.

3.0 Accounts

3.1 Full and final payment is to be made at the time of placing an order on the Company’s website.

4.0 Prices

4.1 Unless otherwise stated all prices are exclusive of Value Added Tax, which will be added at the appropriate rate.

4.2 The prices stated exclude delivery which will be shown upon completion of your order along with applicable VAT.

5.0 Delivery

5.1 Every endeavour will be made to maintain delivery dates but no responsibility for later delivery due to circumstances beyond our control will be accepted.

5.2 All goods will be delivered by the Company or their preferred choice of carrier.

5.3 The customer shall advise the Company in writing of any loss or damage to goods within the following time limits:

5.3.1 partial loss, damage, defects or non-delivery of any separate part of a consignment shall be advised to the Company within 7 days of actual date of delivery or that part of the consignment.

5.3.2 non delivery of whole consignment shall be advised within 3 days of notice of dispatch received by the customer.

6.0 Cancellation & Returns

6.1 If the purchaser establishes to the company`s reasonable satisfaction that there is a defect in the products supplied. The company will offer a refund, replacement products or a credit note.

6.2 Made to order items (non-stock items) may not be returned unless defective.

6.3 Returns of standard products (stock items) other than those deemed defective must be returned in their original condition with delivery note, packaging and labels intact within 7 days of delivery.

6.4 The company shall make a charge of 25% of the value of the products as a contribution to the cost of handling and re-stocking and shall charge for any delivery of replacement products at the prevailing delivery charge rates.

7.0 Customer Delays

7.1 Once an official order confirmation has been received from the Customer should there be a need to delay delivery for any reason by the Customer and that delay is greater than four (4) weeks, the Company reserves the right to charge the Customer for storage of the goods ordered.

8.0 Claims

8.1 Unless claims for shortages or damage are notified to the company within 7 days of receipt no liability will be accepted by the company.

9.0 Payments & Deposits

9.1 All payments for goods are to be made at the time of placing an order.

10.0 Ownership

10.1 The ownership of the goods shall remain with the company until such time as all sums owing to the company whether under this or any other contract have been paid.

11.0 Limited Liability

11.1 The entire financial liability of the company to the buyer for any loss or damage, however caused shall be limited to and in no circumstances shall exceed the invoice value of the goods supplied (excluding VAT).

12.0 Purchasers Measurements

12.1 The company shall not be liable for errors caused by any inaccuracies in measurements, design drawings, bills of quantities or specifications supplied or approved by the purchaser.

13.0 Force Majeure

13.1 The company shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented or hindered in or delayed in manufacturing, obtaining or delivering the goods by normal route or means through any circumstances beyond its control including but not limited to strikes, lock-outs, accidents, fire, breakdowns, unavailability of materials from usual source of supply. The company accepts no responsibility for losses resulting directly or indirectly from force majeure.

Call 0844 736 5319 for more information or to book an appointment.

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